In addition to the partnerships with smallholders, we establish and implement community development projects as an affirmation of the Group’s commitment to community growth. Our programmes are structured around education, healthcare and infrastructure. We often organise community development activities in villages that are located within or adjacent to our estates and are therefore those directly impacted by our operations.

Our Community Development Officers (CDO) are the chief liaison for community members. They are in the field meeting estate residents and locals, building relationships and mapping ambitions, concerns and resources. Typical tasks include collecting data on village living conditions and population numbers, brainstorming new development activities with community members, designing and proposing new programmes to the regional managers and sustainability coordinators, implementing projects with local residents, liaising with local government agencies and presenting and explaining First Resources’ operational activities, environmental impact, and environmental and social programmes.


We recognise that education is a key pillar to community growth. We promote literacy for the next generation by increasing access to quality formal education. Currently the Group manages 27 schools located within our plantation estates. These consist of nine kindergartens, 12 primary schools, three secondary schools and three high schools. We have more than 200 teachers, educating more than 2,200 students across our schools. The education practices adopted by these schools are similar to those managed by the local government. The Group contributes to the schools’ facilities and teachings aid such as furniture, computers, electricity generators and books.

All children of employees working on the estates are provided free education at our schools. Through Fangiono Foundation or “Yayasan Fangiono”, the Group provides education funding and assistance in the form of scholarships.

In addition to the scholarship programme, the Group has an internship programme, which is run in collaboration with more than 15 universities in Indonesia. Our internship programme offers students an opportunity to apply what they have learned, expand their knowledge and benefit from valuable on-the-job experiences.


We believe access to medical care is a basic necessity and we have built more than 20 health clinics in our estates, staffing them with qualified medical professionals to serve our employees and their families. These clinics are also open to local community members. At least one doctor and two nurses are placed in each clinic. The operating hours of our clinics are longer than health posts that are managed by the local government. Medical services such as polio, measles and tuberculosis immunisations are available to the communities upon request.

In addition to these health clinics, we have established the “Be Healthy with First Resources” programme, which aims to improve the well-being of the locals and increase their awareness of healthy living. Initiatives in the programme include:

• Roving Doctor (Dokter Keliling)

We provide free medical treatments for the elderly, pregnant women and infants. In addition, we provide assistance in the form of medicine, milk, biscuits and baby food for the patients.

• Healthy School Children Initiatives (GASS - Gerakan Anak Sekolah Sehat)

We conduct free treatments which focus on the teeth, mouth, and digestive systems of school children.

• Circumcision Programme

We conduct free circumcision for under-privileged children who have reached the proper age for the procedure.

• Fogging

Malaria is still a major problem for certain rural areas in the Riau province. We conduct free fogging with priority for residential areas which are prone to malaria.

• Employee Blood Donation Initiative

We work with Indonesia Red Cross Society to conduct blood donation. Through this programme, our employees donate blood as part of our efforts to fight malaria and dengue.


Infrastructure development can help to foster economic opportunities, hence improving living standards. We consult local village leaders on which infrastructure projects to support. Besides enabling us to run our operational activities more efficiently, better infrastructure enable local communities, including farmers, cooperatives, associations, businesses and local government, to have better access to healthcare facilities, educational facilities and markets. We also contributed to the building of places of worship and clean water facilities.

Promoting Local Enterprises

Local communities all want increased prosperity. Many aspire to become businessmen or successful independent smallholders. The Group helps fulfill these ambitions through the development of the plasma programme. In areas where the communities cannot grow oil palms, the Group helps them in setting up other businesses such as maize cultivation, cattle farming, and weaving. We also promote local enterprises by using local transporters to move our products and engaging local contractors for land preparation, planting and other services that support our operations.

Sustainability Policy




Environmental Management
• High Carbon Stock
• High Conservation Value
• Peat, Soil and Water Mgmt
• Zero Burning Policy
• Greenhouse Gases
• Integrated Pest Mgmt
• Waste Mgmt


Community Engagement
• Smallholder Partnership
• Community Development


Supply Chain
• Traceability


Employee Relations
• Employment Practices
• Occupational Health & Safety


Sustainability Reports


Grievance Procedure
• Grievance List