Employees are a key asset. We are committed to being a responsible employer by continuously providing appropriate skills training to our employees, understanding their aspirations, upholding and protecting their rights, and taking care of their welfare by providing a safe working environment. We recognise the International Labour Organization core conventions and the United Nations Universal Declaration on Human Rights. The majority of our employees work on our plantations and palm oil mills. We strive to employ local people originating from our operational areas. This gives us a better understanding of the local culture and helps us contribute to the growth of the local economy through job creation.

Equal Opportunities

The Group believes in equal opportunities for all. We offer job opportunities based on competence, skills and experience, regardless of ethnicity, race, religion, or gender. We treat all employees equally and reward them fairly based on merit. However, due to the manual work nature of the plantation activities, our plantation and mill workers are predominately male. While male workers perform heavier physical tasks, like harvesting FFB and carrying them to trucks for transportation to the palm oil mills, women are assigned tasks like weeding, fertilising and collecting loose fruits that have fallen to the ground.

Forced and Child Labour

In accordance with national labour laws and regulations, the Group does not tolerate forced labour or the employment of under-aged children. Our recruitment policies, work practices and procedures ensure that all employees are above 18 years of age and that they understand their rights and obligations. It is against First Resources’ policy for children under the national working age to assist their parents in our plantations. We provide day care facilities at the plantations and employees with children are required to leave their children in the day care centres before they enter the plantations.

Freedom of Association and Industrial Relations

The Group supports the freedom of all employees to form unions as a channel to communicate their expectations and aspirations. Each subsidiary and their labour union representatives have agreed upon a Collective Labour Agreement which is aimed at protecting the employees’ and the Group’s rights and obligations. All our employees are protected by the Collective Labour Agreement which covers industrial relations, working hours, remuneration, out-of-post assignments and transfers, social security and welfare, occupational health and safety, as well as employment termination.

We hold focus group discussions and meetings at least once a year with the labour unions which aim to take into consideration the aspirations, suggestions, inputs and criticisms from our employees. All employees can also convey their aspirations through the human resource department. The Group communicates all changes related to employment via emails, circulars, or its internal portal.

Remuneration and Benefits

The level of remuneration and benefits we offer depends on the performance, competency, level of achievement and the amount of responsibility undertaken by the employee.

Minimum Wages and Benefits

The minimum wage in Indonesia differs from province to province as it is set by provincial and district authorities. We comply with the minimum wages stipulated by the local government by ensuring that all workers are paid at least the relevant minimum wage. Employees also have variable components in their remuneration which are linked to individual and Group performance. We also provide additional benefits to our employees and the benefits received by permanent employees differ from that received by non-permanent employees.

Estate Living

We aim to provide a safe and healthy living environment for our employees and their families living on the estates. Currently, the following services and amenities are provided to our estate employees:

• Housing and sanitation for permanent employees

• Portable water and electricity

• Medical care in our clinics

• Education for their children in our schools

• Proper road infrastructure within the estate and leading to the main roads

• Proper facilities for recreation and worship

• Emergency response equipment such as first aid kits and fire extinguishers

Human Development

Recruiting, developing and retaining talented people are a priority. We are continuously investing and improving our staff development programmes to strengthen our human capital.


The First Resources Learning Centre runs three graduate training programmes for field assistants, palm oil mill assistants and administration assistants. Spanning five to six months, these programmes cover the technical, managerial and soft skills required to work in First Resources’ estates and palm oil mills. As part of our recruitment drive, we formed partnerships with universities in Java and Sumatra, providing internships for undergraduates and vocation school students. The internship programme exposes students to administrative environments, plantation activities and palm oil mill operations.

Training and Development

Every year, our Learning Centre will compile the training needs of our employees. Training needs will be prioritised in line with the Group’s business and operational requirements. We have regular training programmes which include field assistant training, mill assistant training, administration assistant training, and foreman training. Non-regular training programmes include topics such as harvesting management, fertilising management, e-plantation system, seven tools management, problem solving and decision making. Training is provided by First Resources’ coaches and specialist vendors. Continual on-the-job training and mentorship is provided by managers and supervisors.

Sustainability Policy




Environmental Management
• High Carbon Stock
• High Conservation Value
• Peat, Soil and Water Mgmt
• Zero Burning Policy
• Greenhouse Gases
• Integrated Pest Mgmt
• Waste Mgmt


Community Engagement
• Smallholder Partnership
• Community Development


Supply Chain
• Traceability


Employee Relations
• Employment Practices
• Occupational Health & Safety


Sustainability Reports


Grievance Procedure
• Grievance List