Key issues and concerns raised by stakeholders and clarifications or actions taken by the Group to address the issues are listed in our grievance list.

Our grievance list consist of cases reported to and handled through the RSPO Complaints Mechanism, concerns reported to us directly or detected by us through the public media channels.

Please click here for the grievance list updated as at 26 September 2018.

Sustainability Policy




Environmental Management
• High Carbon Stock
• High Conservation Value
• Peat, Soil and Water Mgmt
• Zero Burning Policy
• Greenhouse Gases
• Integrated Pest Mgmt
• Waste Mgmt


Community Engagement
• Smallholder Partnership
• Community Development


Supply Chain
• Traceability


Employee Relations
• Employment Practices
• Occupational Health & Safety


Sustainability Reports


Grievance Procedure
• Grievance List